Palintest Kemio Service & Test
Test All Water will arrange with Palintest for you to send your test kit to Palintest for calibration.
Palintest will return the equipment directly back to the customer (UK Based).
If your equipment cannot be repaired or serviced for any reason then a charge may well apply.
How to Book:
1. Purchase this item, in the checkout (please choose the free postage option)
2. Send us the model details and serial number
3. We will email you paperwork from Palintest to place with your test kit when you send it off.
4. Post off your equipment to Palintest
5. Once calibrated, Palintest will post directly back to you.
Please note this service is only available for UK customers.
If you are outside the UK, we can arrange a service and calibration but there will be an additional postage charge to return the item to you. (Please email for more details)
Frequently Asked Questions
Clear answers to help you choose the right water testing solution with confidence
Which brands of water testing kits do you supply?
Do you provide kits for both home and professional use?
Yes — whether you’re a pool or spa owner, aquarium keeper, utility company, or a university laboratory, we have the right solution for your needs.
Can I arrange servicing or calibration for my photometer?
Absolutely. We also provide servicing and calibration to keep your photometers accurate and reliable.
How quickly do you dispatch orders?
Orders placed before 2:30 pm (Monday–Friday) are dispatched the same day. We also ship on Saturdays for your convenience.
Which couriers do you use for delivery?
We deliver through UPS, DPD, and Royal Mail. You can also choose to upgrade to next-day delivery at checkout.
What is your return policy?
We accept returns within 14 days of delivery provided the items are unused, in their original packaging, and in resalable condition. Please contact our team before returning any items.
Can I place bulk or business orders?
Yes, we welcome bulk, trade, and institutional orders. For tailored pricing or large quantities, please get in touch with us directly.
How can I get help if I’m unsure which kit to buy?
You can call us at 📞 +44 (0)115888 2726 and our team will guide you in choosing the most suitable kit for your needs.