COVID-19 Delivery Updates

Summary (Last Updated 18th April 2020)

Governments of several European countries are implementing various containment measures in an attempt to stop the spread.

Limitations do not apply to the movement of goods and Royal Mail and our couriers continue to operate a regular service however timed delivery times can no longer be guaranteed.

UK

Our main carriers Royal Mail and UPS no longer offer a guaranteed service dates 

Our Royal Mail collection for Tracked 24 and Tracked 48 deliveries has been altered to 11am and no collection on a Wednesday.  Therefore orders placed after 10.30am each day are likely to be sent via our local post office by Royal Mail 1st or 2nd class signed service.

Our UPS collection time remains at 2.30pm but guaranteed delivery times may not be met.

Our next day service.  Items sent by Royal Mail Special Delivery 1pm may now be delivered by 9pm

Italy:

Pick-ups and deliveries have been impacted in the below areas of Italy:

64030 / 64031 / 64033 / 64034 /64035 / 65010

82011 / 83031 / 85047 / 86016 / 86077 / 86079 / 8038 / 87054 / 87056 / 87060 / 88842 / 89064 / 89822

90030 / 91018 / 94011 / 94018

Saturday deliveries have also been suspended in Italy.

Austria:

Pick-ups and deliveries have been suspended in the below postcodes in Austria:

5541

6450 - 6458, 6553, 6555 / 6561, 6563; 6580

France

Pick up and deliveries have been impacted in the following ZIP codes

07110 - 07120 / 07140-07190

07310-07330 / 07280-07409

07440-07470

07510

07630-07660

26150-26190 / 26220-26230 /26310 / 26340

26410-26470

26510-26470

26510/26560-26570

26620

26730-26740

The safety of our employees, our couriers and our customers and the people in the communities we support is a top priority. Test All Water has implemented controls to control risks to which our employees and customers may be exposed.

We are closely monitoring the situation and will take the necessary steps to ensure minimum impact to service.

We pride ourselves on continuing to provide industry-leading service and products to our customers throughout this challenging period.