Summary (Last Updated 18th April 2020)
Governments of several European countries are implementing various containment measures in an attempt to stop the spread.
Limitations do not apply to the movement of goods and Royal Mail and our couriers continue to operate a regular service however timed delivery times can no longer be guaranteed.
Our main carriers Royal Mail and UPS no longer offer a guaranteed service dates
Our Royal Mail collection for Tracked 24 and Tracked 48 deliveries has been altered to 11am and no collection on a Wednesday. Therefore orders placed after 10.30am each day are likely to be sent via our local post office by Royal Mail 1st or 2nd class signed service.
Our UPS collection time remains at 2.30pm but guaranteed delivery times may not be met.
Our next day service. Items sent by Royal Mail Special Delivery 1pm may now be delivered by 9pm
Pick-ups and deliveries have been impacted in the below areas of Italy:
64030 / 64031 / 64033 / 64034 /64035 / 65010
82011 / 83031 / 85047 / 86016 / 86077 / 86079 / 8038 / 87054 / 87056 / 87060 / 88842 / 89064 / 89822
90030 / 91018 / 94011 / 94018
Saturday deliveries have also been suspended in Italy.
Pick-ups and deliveries have been suspended in the below postcodes in Austria:
6450 - 6458, 6553, 6555 / 6561, 6563; 6580
Pick up and deliveries have been impacted in the following ZIP codes
07110 - 07120 / 07140-07190
07310-07330 / 07280-07409
26150-26190 / 26220-26230 /26310 / 26340
The safety of our employees, our couriers and our customers and the people in the communities we support is a top priority. Test All Water has implemented controls to control risks to which our employees and customers may be exposed.
We are closely monitoring the situation and will take the necessary steps to ensure minimum impact to service.
We pride ourselves on continuing to provide industry-leading service and products to our customers throughout this challenging period.