Oak House B
Ransom Wood Business Park
VAT No. 249901874
Our Company Number is 10046828
Test All Water are approved distributors for manufacturers such as Lovibond, Palintest, Trace2O, DTK, Hanna Instruments, Sensafe, Lamotte, Eutech, Complete Pool Control and Water Treatment Products. Evidence of approval can be obtained by emailing firstname.lastname@example.org. Examples of approval letters of agreement can be found here.
Making a purchase Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We process all online transactions via Secure Servers, this may from time to time mean that we have to contact you directly if there is a problem, or any extra charges that may be applicable, so please ensure you leave us your best contact information during working hours.
If you wish to send us payment by any other means, please contact us via email and we will work with you to complete your purchase, or simply send us a shopping list with either a purchase order or cheque. Please make all cheques payable to Test All Water.
We offer normal accounting terms for all orders received with official purchase orders. Please email email@example.com or call 0115 8882726 to request an account application form.
Test All Water reserves the right at any time to revise its prices or the details given on this site without notice. All orders for products are subject to availability and Test All Water reserves the right to refuse to supply to any individual or company for whatever reason.
Shipping And Handling Our delivery arrangements section has full details but generally items are shipped via Royal Mail or courier for our larger test kits. Dispatch days are Monday to Friday.
Where customers take advantage of our free postage service, these orders are usually dispatched Royal Mail 2nd Class postage.
Please note some areas including Northern Ireland, Scotland (post codes KW,IV,HS), Isle of Wight and the Isle of Man may need extra carriage.
Order Before 2.30pm for same Day Dispatch
Orders are generally sent by Royal Mail (items sent First Class is usually next day delivery but not this is not guaranteed) (Orders must be placed before 2.30pm for same day dispatch for items in stock, we will still endeavour to dispatch orders placed after this time, but it cannot be guaranteed, especially at peak periods.
Delivery charges are automatically calculated in the shoppping cart prior to confirmation of the order. If you require any further details regarding postage fees please contact us at firstname.lastname@example.org
We post worldwide:
Deliveries are sent by Royal Mail International Tracked postage (larger test kits via courier) delivery times on deliveries are a guide only and cannot be guaranteed.
If you wish to increase the speed of your delivery please send us an email or call 0115 8882726 and we can find the most competitive price.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
All of our products, except specially ordered items or items outlined in our returns policy, come with a 14 day no quibble guarantee.
Reaching Us If you need to reach us, please email us email@example.com, where we will respond to your enquiry within 24 hours Monday to Friday, alternatively you can call on 0115 8882726 or write to us at Test All Water,Unit 11, Oak House B, Ransom Wood Business Park, Southwell Road West, Mansfield, Nottinghamshire, NG21 0HJ
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
d. From time to time we may inform you of any special offers.